Kenyans have reported Branch and 3 other digital lenders as flouting customer data privacy laws.
The Office of the Data Protection Commission(ODPC) on Wednesday said it had received complaints from members of the public on the safety of their data.
“As of 30th September 2022, ODPC had received 1,030 complaints, the office admitted 555 of these cases including 299 which were on digital lenders, representing 54 per cent of all cases admitted,” the ODPC stated
The he lenders include Apesa, Asap Kash, Branch, Cash, Cash Sea, Collect Plus, Coopesa, Credit Ksh, Credit Moja, Deltech Capital Limited/Mykes loan, Direct Cash, Fair Cash, Flash Pesa, Lexi Cash and Hela Credit.
Others are Hikash Kenya, Ikash Connet, Instar Cash, Ipesa, Kash Loan, KashBean, KashPlus, Kashway, Kesloan, Lemon Kash, Lion Cash/Grola Tech Ltd, M-Credit, Meta Loan, Mokash and PapKash.
The Office led by Data Commissioner Immaculate Kassait, has asked the listed digital lenders to provide the ODPC requisite documents by October 18, 2022 failure to which they will be deemed to have failed to cooperate with the Office which is an offence under Section 61 of the Act.
The Data Protection (Complaints Handling and Enforcement Procedures) regulations, 2021 took effect on February 2022 paving way for data subjects to file complaints and report data breaches to the Data Commissioner
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