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Kenyan Business Feed
  • Home
  • News
    Why Ruto May Not Be Sworn in Even if He Wins

    Why Ruto May Not Be Sworn in Even if He Wins

    READ: Did you know that the law now recognises Intersex children?

    Breaking: Judiciary fund operationalised 12 years later

    Rwandan’s in Diaspora Deposit Sh926 million

    Rwandan’s in Diaspora Deposit Sh926 million

    List of LG products that can be controlled and monitored via a mobile App

    Jiji Kenya Bags Two Awards on Safety and Classifieds Categories

    Jiji Kenya Bags Two Awards on Safety and Classifieds Categories

    Why IEBC Didn’t Print Special Ballot Papers for the Visually Impaired

    Why IEBC Didn’t Print Special Ballot Papers for the Visually Impaired

    Business Tycoon Eyeing MP Seat Caught Up  in Sh300m fraud Case

    Business Tycoon Eyeing MP Seat Caught Up in Sh300m fraud Case

    LG unveils 2022 Side-by-Side and Top Freezers Refrigerator Lineup

    LG unveils 2022 Side-by-Side and Top Freezers Refrigerator Lineup

    NCBA launches Sh 2B Electric Vehicle finance deal for customers

    NCBA launches Sh 2B Electric Vehicle finance deal for customers

  • Markets
    Rwandan’s in Diaspora Deposit Sh926 million

    Rwandan’s in Diaspora Deposit Sh926 million

    LG unveils 2022 Side-by-Side and Top Freezers Refrigerator Lineup

    LG unveils 2022 Side-by-Side and Top Freezers Refrigerator Lineup

    Mdundo hits 20 million active users across Africa 

    Mdundo hits 20 million active users across Africa 

    NCBA launches Sh 2B Electric Vehicle finance deal for customers

    NCBA launches Sh 2B Electric Vehicle finance deal for customers

    Agilitee Unveils Electric Car to Retail at  Sh1.1Million

    Agilitee Unveils Electric Car to Retail at Sh1.1Million

    More Than a Million Children to Benefit From Sh3.1 billion Program

    More Than a Million Children to Benefit From Sh3.1 billion Program

    BrighterMonday Bags Top E-recruitment Portal of the Year Award 2022

    BrighterMonday Bags Top E-recruitment Portal of the Year Award 2022

    Anti-Counterfeit Authority Names Dr. Mbugua Njoroge as CEO

    Anti-Counterfeit Authority Names Dr. Mbugua Njoroge as CEO

    Technology Sector Partners Launch Digital Talent Program

    Technology Sector Partners Launch Digital Talent Program

  • Real Estate
    Fanaka Real Estate Unveils Foundation to Support Charity Programs

    Fanaka Real Estate Unveils Foundation to Support Charity Programs

    HFC launches Ultimate Banking for Customers in Kenya and Diaspora

    HFC launches Ultimate Banking for Customers in Kenya and Diaspora

    Centum Re Debt Status Analysis As Of 30th September 2021

    Centum Real Estate Posts Sh650M Operating Profit For The Year Ended 31st March 2022

    centum

    How the students have benefited from Centum PLC

    National Construction Authority Suspends Licences of 18 Contractors

    National Construction Authority Suspends Licences of 18 Contractors

    CCI Global, Gateway Real Estate Africa start Construction of new Contact Centre in Kenya

    CCI Global, Gateway Real Estate Africa start Construction of new Contact Centre in Kenya

    NEMA Re-Introduces Another Tax for Developers

    NEMA Re-Introduces Another Tax for Developers

    Centum Digitalizes Real Estate Sector

    Centum Digitalizes Real Estate Sector

    Superior Homes Launches Reward Program for Investors

    Superior Homes Launches Reward Program for Investors

  • Tech
    Demand for Foldable Smartphones Projected to Increase in 2022

    Demand for Foldable Smartphones Projected to Increase in 2022

    NCBA launches Sh 2B Electric Vehicle finance deal for customers

    NCBA launches Sh 2B Electric Vehicle finance deal for customers

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    BrighterMonday Bags Top E-recruitment Portal of the Year Award 2022

    Samsung Unveils New Foldable Devices

    Samsung Unveils New Foldable Devices

    Samsung Unveils 2022 Electronics Line-Up Packed With New Innovations

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  • World Business
    Kenyan Lands Ksh 2.6 Trillion Construction Project in Saudi Arabia

    Kenyan Lands Ksh 2.6 Trillion Construction Project in Saudi Arabia

    Former Japanese prime minister Shinzo Abe has been shot

    Former Japanese prime minister Shinzo Abe has been shot

    The World Bank to create a pandemic prevention fund

    The World Bank to create a pandemic prevention fund

    Why Mercedes Benz is Recalling Their Old Models

    Why Mercedes Benz is Recalling Their Old Models

    Cold comfort awaits a springtime Davos

    Cold comfort awaits a springtime Davos

    Meet The Richest Man Who Can Fund Kenya’s Budget Alone for 10years

    Meet The Richest Man Who Can Fund Kenya’s Budget Alone for 10years

    EA Sports End 29 Years of Video Game Partnership With FIFA

    EA Sports End 29 Years of Video Game Partnership With FIFA

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    Central African Republic Adopts Bitcoin as an Official Currency

    Netflix Stock Collapses After Losing 200,000 Subscribers

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  • KBF
    • All
    • Agribusiness
    • Banking
    • Insurance
    • Manufacturing
    • Opinion
    KenGen: How Dams Prevent Flooding – A Tale Of The Seven Forks Dam Cascade

    KenGen: How Dams Prevent Flooding – A Tale Of The Seven Forks Dam Cascade

    KBL Invests Sh76 Million In A National Consumer Promotion

    KBL Invests Sh76 Million In A National Consumer Promotion

    ‘Jua Kali’ Traders Equipped on How to Access to Global Markets

    ‘Jua Kali’ Traders Equipped on How to Access to Global Markets

    CIC Insurance Profits Rise 38 Percent to Sh464

    CIC Insurance Profits Rise 38 Percent to Sh464

    LG unveils 2022 Side-by-Side and Top Freezers Refrigerator Lineup

    LG unveils 2022 Side-by-Side and Top Freezers Refrigerator Lineup

    Kenyan Consumers to enjoy 20-minute delivery from Jumia Food

    Kenyan Consumers to enjoy 20-minute delivery from Jumia Food

    BURN Cookstoves Awarded ISO 9001:2015 Certification for High-Quality Standards  

    BURN Cookstoves Awarded ISO 9001:2015 Certification for High-Quality Standards  

    General Insurers pay claims worth Sh16.85Bn in three months

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    Agilitee Unveils Electric Car to Retail at Sh1.1Million

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      Zamara Feted as the Overall Best Insurance Broker of the Year

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      Jubilee Acquires Additional Stake in SEACOM

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    • Opinion
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      Is KRA to Blame For Deaths Caused By Illicit Brews?

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      Opinion: Deploying contemporary Information Technology solutions for Academic Delivery

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      Opinion: Recovery, growth key to creation of jobs in industries

      Lifestyle innovation is making home-life healthier for families

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      Prioritize long-term energy cost reduction for sustained industry growth

      Prioritize long-term energy cost reduction for sustained industry growth

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Opinion: Employee Wellness to Top Work Environment discussions post-covid

by Neymar
July 7, 2021
in Featured, Opinion
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By Bernard Martyris, Chief of Human Resources at VFS Global

As HR leaders look towards the post-COVID economy, employee wellbeing will need to feature at the top of their list.

No business leader would have predicted that this era in history would bring with it a pandemic, economic turmoil, international employment crisis, and consequent widespread health implications. Even as the recovery process has gained momentum through 2021, Covid-19 has left an indelible mark on the way we live and work.

While industries have been ravaged by the pandemic, the downturn has been felt the most among the workforce – in the form of terminations, furloughs, shifts to full work-from-home schedules, pay-cuts, and overall employee demotivation.

While many other changes may seem temporary, being predominantly employee-centric is therefore one behavior that will transform the future of work in permanent ways. Focusing on the right values, cultivating critical talent, and having a clear vision of organisational culture will be the cornerstones of a better and more successful workplace in 2021. This includes taking the time to understand what drives and motivates employees.

READ ALSO: Opinion: What will the legacy be of an Olympics held during a global pandemic?

Research titled, ‘Influence of Wellness Programs on Performance of the Banking Industry in Kenya,’ published by HR Mars, established that wellness programs influence performance through preventive care, education and training on the importance of employee wellness as well as through supportive management.

A 2019 Brighter Monday Kenya white paper on how to get the most from the Millennial employee, found that 63 per cent of respondents say flexible working hours is a factor that motivates them the most to accomplish their tasks at work.

Bernard Martyris, Chief of Human Resources at VFS Global


17 per cent of respondents say they prefer introduction of health programmes as key motivators to accomplish work compared to 8.4 per cent who prefer taking regular breaks from desk and 7.4 per cent who prefer regular fun activities.

Putting out workforce management-related fires whilst being in crisis mode has shaped the year for most HR leaders, and made them arguably one of the most important business functions along with the communications department to keep the wheels turning – looking after not only the legalities around managing employees, but also their wellbeing; a far more sensitive task. Having said that, 2021 has also been a year of new learnings, practices, and technologies in the HR space – and the year has inadvertently served to accelerate several trends that were already occurring in our work culture.


Learning from everything that many industries have undergone this year, here’s a look at the HR trends we foresee for 2021:Redesigning the employee journey: As remote working becomes more of a norm than the exception, it will become increasingly important for HR leaders to rethink how to make employee experiences more personalised and intimate, virtually.

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READ ALSO: Opinion: The World Can’t Wait Anymore For Us To Take Environmental Action

This is especially important for new employees, who have no context and interaction with colleagues and leaders, and therefore will find it difficult to absorb the culture of their new workplace. Immersive technology that can replicate the experience of personal communication will take centre-stage in the new era of working – both for existing and new employees. Hybrid working could enhance employee satisfaction in a new working model.

Re-educating the workforce: The need for learning and development within the workforce has become more apparent in the last several months of remote working. The pandemic could have created knowledge gaps for many workers. In addition, evolving employee demographics and the demand across industries for data literacy, business acumen, and digital integration will make employee education key to competitiveness as the country moves forward. Early in the pandemic, VFS Global started investing in this area through training in a variety of topics such as project management, finance, operations, etc. The company has conducted over 200 of these sessions across 10 months, witnessing over 80,000 employee enrolments in total.

Active promotion of diversity and inclusion: From a D&I lens, the ripple effects of the year have been felt perhaps most keenly and most widely, particularly for working women, who have been managing full careers alongside a heavily curtailed or non-existent support system on the home front for months on end. The year’s challenges have generated an in-built empathy in organisations and decision-makers, allowing many to take the time and inclination to relook at and improve hiring strategies and processes. For VFS Global, where people from 144 nationalities work and bring the benefit of a wide variety of world views, a diverse culture is an important driver of success and is at the heart of any healthy, entrepreneurial organisation.

READ ALSO: Opinion: Now is The Time to Redeem the Nursing Profession

· Increased focus on compliance: With the several changes in employee structure and working that 2021 brought, company compliance, or lack thereof, in workplace law and practice, could have come to light. Right from data privacy, to termination agreements, pay transparency and harassment protection – the breadth of corrections required to make the workplace safe and conducive for employees is quite large. Increased vigilance around making regulatory practices air-tight and non-negotiable will be an important order of business for employers from here onwards, especially for multinational and multistate organisations.

· Hybridization of workplace and workforce: If the lockdown has taught us anything, it’s that organisations and employees need to be both extremely flexible and agile – whether it is regarding the nature of their work or their location. Two trends that have been around for a while but are expected to witness a sharp rise in the coming years are remote working and the gig economy. As organisations have evaluated the cost and manhour benefits of remote working, and the adaptability offered by gig workers, this phenomenon will only gain more prominence for the new-age workplace. But such models will only work if robust performance and delivery tracking is in place. Nevertheless, companies should act responsibly with gig workers by paying fair salaries and social securities where required.


Kenyan Business Feed is the top Kenyan Business Blog. We share news from Kenya and across the region. To contact us with any alert, please email us to [email protected]

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