Days after the Nairobi hospital announced that it had dropped Jubilee Health insurance from its list of cover providers over a Sh357 million debt, the insurer has officially refuted the claims.
The insurer in a statement said that the amount in arrears is just Sh80 million, and the reason that has not been paid out is that the hospital can not justify the hospital bills. “The dispute arising from the failure of the hospital to provide justification for some bills adding up to about Sh80 million compared to an approximate business of Sh1 billion per year,” reads the statement.
“We further wish to state that transparency in billing is vital to ensure that all client’s funds entrusted to us are aptly and prudently utilized,” the insurance service provider continued.
The hospital maintains that Jubilee owes it Sh357 million that has been accumulating since 2018. In a letter to the firm’s Chief Executive Officer Julius Kipngetich, Nairobi Hospital Chief Executive Officer Allan Pamba said that the bills originated from 2018 and 2019 packages including Sh33 million and Sh47.8 million adding that since since the beginning of 2020, Jubilee owes the Hospital Sh96 million.
Jubilee says the dispute can be settled if the hospital provides justification for the bills. The cover pays out an approximate business of Sh1 billion per year.
This is not the first time a hospital is having disputes with an insurer. In February this year, a consortium of insurers suspended credit services at Nairobi Women’s Hospital, citing cost inflation by the hospital administration and unnecessary tests. The insurers included UAP, AAR, and CIC.
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