Trident insurance company limited is on the spot for allegedly frustrating its clients.
This is after it emerged that one of its clients, Mr Christopher Majau Kithinji, has got his car lying at Deem garage in Meru even after all repairs have been done and the car due for releasing.
Kithinji offers that his car, registration number kcb 793B got an accident mid this year and Trident Insurance Company Limited which he has insured his car with reffered him to Deem Garage in Meru so that the car can be repaired.
Kithinji offers that he has made numerous trips to Deem Garage and to Trident Insurance Company Limited so as to dispense with the matter but the insurer has not been willing to settle the matter with the client.
At one point, he further says, the cheques even after they were released, they mysteriously disappeared from the insurer’s offices but resurfaced after he prodded further.
He points an accusing finger to one Mukasa Ngungu who he says acts as a broker and go between the insurer and the clients.
The manger of Deem Garage in Meru, Kithinji says, has no problem as he only needs to be paid so as to release the car, months down the line.
Kithinji also says he only needs Trident Insurance Company Limited to act fast and release the car.
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