• About
  • Advertise
  • Privacy & Policy
  • Contact
Kenyan Business Feed
  • Home
  • African
  • News
    • Agribusiness
    • Courts
    • Hospitality
    • Manufacturing
  • Education
  • Health
  • Reports & Analysis
  • World Business
No Result
View All Result
  • Home
  • African
  • News
    • Agribusiness
    • Courts
    • Hospitality
    • Manufacturing
  • Education
  • Health
  • Reports & Analysis
  • World Business
No Result
View All Result
Kenyan Business Feed
No Result
View All Result
Home News

Kabogo to sue telcos over data bundles expiry

Kenyan Business Feed by Kenyan Business Feed
Kabogo to sue telcos over data bundles expiry
Share on FacebookShare on Twitter

Table of Contents

Toggle
        • Counties
  • Kabogo to sue telcos over data bundles expiry
Counties

Kabogo to sue telcos over data bundles expiry

Monday, June 10, 2019 21:30


By MWANGI MUIRURI

William Kabogo
Former Kiambu governor William Kabogo. FILE PHOTO | NMG 

Former Kiambu governor William Kabogo is contemplating suing telcos over expiry date for data bundles.

He said that he had contracted lawyers to draft a plan on the intended litigation with a view of freeing consumers from what he views as economic servitude.

“You cannot sell me sugar and then attach a condition that if I will not have consumed it within a specified time frame then you will come to repossess i…What you buy must belong to you,” he said.

He added that mobile data providers “are treating their data bundles like a pregnancy that once you carry it to term, you got no choice but give birth …”

The politician said he believes that data bundles should not have an expiry date and if they must have, then they should be renewable.

“We are not saying that we be compensated for data not used within specified time frames. If it is for their logistical convenience that there must be an expiry date, then all unconsumed data as long it was initially paid for should be renewed and not expire,” he said.

Recently, mobile data service providers have been soaking the pressure of customer opposing this expiry time frames on paid for bundles.

Safaricom has since unveiled structures to have its customers renew unconsumed data.

“We listened to our subscribers and made the necessary changes to the customer journey to allow them to continue to enjoy the unparalleled data experience that only Safaricom #ticker:SCOM can provide,” said Ms Sylvia Mulinge, Safaricom’s chief customer officer in a statement.

She added the move had been a culmination of a series of engagements between the company and its customers.

In the announced guidelines, customers will be able to extend the validity of unused data bundles when they top up again, a move Mr Kabogo termed as cheeky response.

“It should not be where I will be compelled to incur a bill so that I can continue consuming data I purchased. As long as that data was not purchased through hire purchase kind of agreement, in all instances where I paid for that data and was cleared to enjoy its service, I should be in a position to use it at my pace and time-frame,” he said.


Kenyan Business Feed is the top Kenyan Business Blog. We share news from Kenya and across the region. To contact us with any alert, please email us to [email protected]
Kenyan Business Feed

Kenyan Business Feed

Recommended.

Panic at CA over changes

Panic at CA over changes

September 11, 2019
MPs reject stiffer graft penalties as they block Bill raising graft fines to Sh1Om

MPs to be barred from harambees in proposed Bill

October 22, 2019

Subscribe.

Trending.

Tourism CS Rebecca Miano on Tuesday convened coastal public-private stakeholders in Mombasa to accelerate Kenya’s MICE sector growth, announcing progress on re-establishing the Kenya National Convention Bureau and urging youth-led innovation in tourism.

Kenya Ramps Up MICE Sector Reforms as CS Miano Confirms Convention Bureau Revival

July 1, 2025
Safaricom’s SIG Forum empowers SMEs with branding insights from 3Verse Kenya, showcasing award-winning campaigns and inclusive business support.

Safaricom’s SIG Forum Empowers SMEs as 3Verse Kenya Shares Award-Winning Branding Strategies

June 23, 2025
Co-op Bank Launches New Financial Solutions to Empower MSMEs in Kenya

Co-op Bank Launches New Financial Solutions to Empower MSMEs in Kenya

June 23, 2025
Safaricom launches new credit solutions, Fuliza Biashara, Taasi Till, and Taasi Pochi—to expand MSME access to financing and boost financial inclusion.

Safaricom Unveils New Credit Solutions to Boost MSME Financing in Kenya

June 23, 2025
PLP and Safaricom Graduate 300 Youth in Push for Digital Talent Development Across Kenya

PLP and Safaricom Graduate 300 Youth to Boost Kenya’s Digital Talent Pipeline

June 23, 2025
Kenyan Business Feed

We focus on news, analysis, and reports about Kenyan business, covering sectors like agriculture, finance, tourism, and technology.

Categories

  • African
  • Agribusiness
  • Courts
  • Education
  • Health
  • Hospitality
  • Manufacturing
  • NetWorths
  • News
  • Reports & Analysis
  • World Business

Popular News

  • First look at the prison where El Chapo may live for the rest of his life

    First look at the prison where El Chapo may live for the rest of his life

    2157 shares
    Share 1040 Tweet 466
  • Sameer Africa CEO Sacked

    1803 shares
    Share 749 Tweet 439

Recent News

Kenya elected to the UN Tourism Executive Council for the 2025–2029 term, marking a diplomatic breakthrough that elevates its role in shaping global travel governance and sustainable tourism policy.

Nairobi Ascends to UN Tourism Executive Council After Strategic Bid Poised to Shape Global Industry Agenda

July 1, 2025
Tourism CS Rebecca Miano on Tuesday convened coastal public-private stakeholders in Mombasa to accelerate Kenya’s MICE sector growth, announcing progress on re-establishing the Kenya National Convention Bureau and urging youth-led innovation in tourism.

Kenya Ramps Up MICE Sector Reforms as CS Miano Confirms Convention Bureau Revival

July 1, 2025
  • Home
  • African
  • News
  • Education
  • Health
  • Reports & Analysis
  • World Business

© 2025 KBF

No Result
View All Result
  • Home
  • African
  • News
    • Agribusiness
    • Courts
    • Hospitality
    • Manufacturing
  • Education
  • Health
  • Reports & Analysis
  • World Business

© 2025 KBF