Equity customers will now have a reason to smile after the Bank launched a universal number for all outbound communication to its customers and external stakeholders.
After the roll out of the new universal number, all customers will contacted via one number from the Bank which is ‘0763,000,000’.
The bank revealed that the move have the universal is in effort for it to rebrand itself as it will now present itself as One Equity. The number further enables the Bank to make uniform communications to its customers and external stakeholders.
Equity’s move is also targeted in promoting safety measures in the period where fraudsters have took advantage of many customers who never notice their real motive and end up being coned.
“All our customers and stakeholders will easily now identify when their bank is calling them whenever they see 0763,000,000 number displayed on their phone,” Equity CEO stated as reported by a local daily.Loading...
Mr Mwangi further disclosed that he will keep investing in more secure platforms and possibilities to strengthen the relationship with customers.
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