SWVL has finally met all the demands laid out by the National Transport and Safety Authority (NTSA) and has been allowed to resume operations after months of push and pull.
“We are pleased that we have resolved all issues with the NTSA and that’s extremely important for us. Once we exit the lockdown, we will be able to steadily bring back our operations and we can now show our corporate customers that we have met all the regulatory requirements” said Dip Patel , SWVL Kenya General Manager.
The app will be introducing saccos as per guidelines meaning that in order for drivers to patner with the firm, they will need to join existing saccos.
The bus hailing app has minimised operations due to the Covid-19 pandemic but it will now be able to go back to full operations once the restrictions are lifted.
SWVL will resume business after the prolonged period of disruption after NTSA ordered it to halt operations for failing to adhere to Public Service Vehicle (PSV) regulations.
Once we exit the lockdown, we will be able to steadily bring back our operations. From here, we can show our corporate customers that we have met all the regulatory requirements. We aim to continue our operations and we are very pleased about the consideration of the regulatory framework to incorporate technological developments coming up in the industry”, said Patel. “We have continued to engage with the NTSA to arrive at a framework that will support technology enabled transport solutions and take Kenya to the next level. This is because, at the end of the day, our goals are the same.”
The app has also announced that they will continue to grow their corporate partnerships. This means that they will offer organisations rides for their employees. They have also put up a restructuring of its teams and customer support systems.
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