Equity bank customers are crying after their money was frozen from their bank accounts.
The bank which is also the leading in mobile banking platform has always been warning its customers to be careful against online fraudsters.
Last month the Bank was forced to launch a new number that will be used by its customer care centre.
Fraudsters have been sending short messages to equity bank customers informing to apply for soft loans after which they are swindled of their cash.
The bank has been informing customers that it won’t be liable for the theft of customers money by online fraudsters.
This follows a story that went viral of a 72 year old man whose money was stolen from his account. All his Ksh 450000 savings with Equity Nyeri branch and a loan of Ksh 25000 which the fraudsters borrowed using Equitel.
Several other customers who have suffered the same have hit the social media pages to complain of the same. Joseph Kinyanjui banned his account after ksh 24000 were frozen from his Equity account.
Another person lost ksh 25,000 which was borrowed through equitel line as an eazzy loan. Still another one lost ksh 50,000 in 2018 from his account in bungoma Branch.
Jane Kungu will rather learn from other people’s experience and run for her dear live.
Those who have undergone the pain of lossing their money from equity bank account are advising people to close their equity bank accounts before they join them in lamenting.
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